Terry Roberts, General Manager
Terry moved to Kissimmee in 1960, a week after Hurricane Donna came through.He graduated from Osceola High School in 1965. Married Annette Gorski in 1966 who was the stepdaughter of Horace Phipps ,founder of Osceola Memory Gardens in 1958. Terry graduated from the University of South Florida in 1970 with a Bachelors degree in education and a minor in accounting. He has been employed with Osceola Memory Gardens since 1972 where he started in cemetery maintenance maintenance and grave digger. Terry was appointed General Manager in 1984 and became a partner in 1996. Terry served as past President of the Rotary Club of Kissimmee as well as past President of Florida Cemetery Association.
Tom Hanneken, Licensed Funeral Director / Operations Manager
Tom has been a licensed funeral director since 1987. He has been with Fisk Funeral Home for over 15 years and with Osceola Memory Gardens Cemetery and Funeral Homes (we are affiliated) since 1997. Tom enjoys helping families through a difficult time. He is married to his lovely wife, Julie and has four wonderful children. He is a member of Holy Redeemer Catholic Church, Kissimmee Elks Lodge, and Knights of Columbus. Tom enjoys golfing and spending time with his family.
Donald R. Kraeer, Licensed Funeral Director / Funeral Home Manager
C. Thompson Dorsey, Licensed Funeral Director
"Tom" was born in Brunswick, Maine. He moved to Florida with his family in 1969. Tom is a 1992 graduate of the Miami-Dade Community College with an Associate Degree in Funeral Service Eduction. Tom believes in the value of community service and is involved in the community in a number of ways. He has served as President of the St. Cloud Chamber of Commerce, The Rotary Club of St. Cloud and is an active member, as well as The President of the Board of Directors for the Osceola County Council on Aging, where he continues to serve on the board. Tom lives in St. Cloud with his wife Kim and their 3 dogs and 4 cats.
Vernon Dorsey, Licensed Funeral Director
Vern was born in Brunswick, Maine and moved to Florida as a young boy. After many years working in the Funeral Business, He attended Miami Dade Community College earning an Associate Degree in Funeral Service Education in 1991. He Worked for the Kraeer Funeral Homes until 1996 when he relocated his family to Ocala, FL. where he worked at the Page Theus Funeral Home. In 2002 he joined the staff of the Osceola Memory Gardens Funeral Home and Fisk Funeral Home. Vernon has participated in the Kissimmee Bay and Poinciana Rotary Clubs and The Poinciana area Chamber. Vern and his wife Carol reside in St. Cloud with his son Vernon and daughter in law Stephanie.
Kevin Strong, Licensed Funeral Director
Anthony Crowder, Licensed Funeral Director
Amy Holoubek, Office Administrator
Vanessa Roman, Community Relations Director
Vanessa was born in New York City and earned her BA from Fordham University in Media Studies. While still a student, Vanessa participated in the National Latino Leadership Opportunity Program where she was able to learn about issues affecting her community and network with researchers, policymakers, congressional leaders and representatives of national organizations and philanthropic foundations. This experience put Vanessa on the path of seeking new ways to help communities and people. She has since integrated her media background and her passion for serving people in every position she has held. Vanessa has worked on a number of notable projects in different media including; documentary filmmaking for Third World Newsreel and PBS, Organizing NYC’s Muevete Youth Conference and Marketing a start-up magazine.
She left New York City in 2003 and moved to Central Florida to work for Cox Media Group’s WPYO/WCFB as Marketing Director. After 7 years in broadcast marketing she went on to work for the City of Kissimmee, where she was the Supervisor of Public Events and Venues overseeing the city’s largest events including the Presidential Visit to Kissimmee in 2012.
Vanessa Roman is currently the Public Relations Director for Osceola Memory Gardens, Porta Coeli and Fisk Funeral Home where handles community relations, sponsorships, donation programs and event organizing. Her current position allows her to be active in her community, while still finding ways to help. She lives in Saint Cloud with family.
Robert Burney, Licensed Family Service Advisor
Robert was born in southwest Georgia and grew up in the Haines City – Winter Haven area of Central Florida. Graduated from Polk Community College and was immediately drafted into the U.S. Army serving two years in Germany. Upon discharge he attended the University of Central Florida for 2 years majoring in Business Administration and Accounting.
Worked in the Citrus industry until he met and married his lovely wife of 35 years who is also from southwest Georgia. They settled in Kissimmee and have one son who now resides in the St.Pete – Largo area. Robert has many years of experience in estate planning and the financial services industry which brought him to the Advance Planning Department of Fisk Funeral Home and Osceola Memory Gardens in 1998. He enjoys helping individuals, couples and families accomplish their “planning ahead” of both funeral services and cemetery options. Over the years he has helped hundreds of families save thousands and thousands of dollars by prepaying and locking-in current prices.
Robert is a member of and has attended Lock Haven Baptist Church for over 20 years where he served as a Deacon as well as treasurer.
Bonnie Sproat, Licensed Family Service Advisor
Bonnie was born in Rockford, IL. She was raised on a farm in Central Wisconsin where she helped raise cattle, goats, pigs, sheep, horses, lambs and ducks. From that she learned compassion, love and affection towards both animals and people. She began her career in the hotel and travel industry helping to ensure people their vacation of a lifetime. Later she moved to Central Florida where she met the love of her life and they were married for over 20 years. Osceola Memory Gardens and Fisk Funeral Home welcomed Bonnie over 12 years ago to educate and assist families in the process of pre-arranging their final wishes; because of her level of understanding, compassion and commitment. Her love of family resonates in everything she does and every person she works with. She loves the Green Bay Packers (Cheese heads), NASCAR (Earnhardt) and outdoor activities including: playing and walking with her dogs, boating, gardening, reading and whatever she can get in to.
Scott Clements, Funeral Service Advisor
Hi my name is Scott Clements and I am originally from Upstate New York (Troy/Brunswick area). I moved down here in 1998. I worked for the Walt Disney Company from May 1998 to April 2018. I started with Osceola Memory Gardens and Fisk Funeral Home in May 2018. I enjoy helping families with all of their planning needs for Funeral and Cemetery options. The fact that families can plan now and lock in at today's prices is a great thing. I currently live in Davenport, FL with my beautiful wife Amy and our cat Abby. We both enjoy traveling, going to the theme parks and just tying something new.
Joseph L. McGoldrick, Funeral Service Advisor
I have been employed with Osceola Memory Gardens and Fisk Funeral Home since June 2018. My current roll with the company is a Family Service Advisor, your Pre-Need specialist. I absolutely enjoy what I do and love the fact I can better assist families with this difficult situation. I have been married for 15 years and have one daughter. She is 19 and in college. My friends will describe me as outgoing, fun and warm-hearted individual. I have done many things throughout my career from restaurants, to working for the largest casino in the world. Fun fact, I was friends with Goofy for several years. Can even talk like him. I always put my best foot forward and open to share my success and failures. But one I was honored both years with the National Deans list. To leave you with one final thought, working here has and will be a wonderful and inspirational experience and I look forward to taking care of you and your loved ones for many years to come.
Andy Walker, Funeral Home Associate
Andy was born in Blackshear, GA. After high school Andy briefly worked for Seaboard Coastline Railroad. He started working for Southern Bell in Atlanta, GA in 1973. He moved to Orlando in 1976 and retired from AT&T in 2012. He started working as support staff at Osceola Memory Gardens and Fisk Funeral Home in 2013. Andy is married to Dolores and has 2 grown children. He currently lives in St. Cloud.
Francine Faust, Funeral Home Associate
Francine is a mother of two grown Men and one Daughter. She has lived in the St. Cloud area for 31 years and was born and raised on Long Island N.Y.
Elena St. Laurent, Funeral Home Associate
I was married for 50 years when my husband passed away.
I have 4 adult children and 11 grandchildren.
I am a Grief Counselor and hold a Grief Support Group weekly.
I am happy to be working with Osceola Memory Gardens and Fisk Funeral Home for over
two years now. It enables me to help people during the
worst time of their live.
Virgie Kirkendall, Funeral Home Associate
I was raised in Ocala, FL. I moved to Kissimmee in 2000. I have been a cosmetologist in Central FL since 1994. I have a beautiful, smart & talented 13-year old daughter who keeps me on my toes. I am a breast cancer survivor and I am truly thankful every day. I started working for Osceola Memory Gardens and Fisk Funeral Home in July 2018. I am a support staff member to see our families through this difficult time in their lives. I also help run the office at Fisk every other weekend. I hope my presence can help put a smile on somebody’s face every day.
Mark Royal, Funeral Home Associate
I was born in Camp LeJune, NC. Moved to Florida in 1985 from Huntsville, Alabama. Started and operated Advanced Alarm Systems of Central Florida for 20 years. Been with the funeral home for over 2 years.